Cloud contact. Front and centre.
It's all we do – domain expertise, proven delivery, great software.
Tailored Solutions & Support
From kick off to run. Packages built for the enterprise.
We offer tailored packages to meet the needs of the enterprise. From kickstarting your Operata implementation, Amazon Connect hosting and support, to testing and diagnostic programs.
Operata Assure
30 Day kick start to get you running with Operata.
Amazon Connect-as-a-Service
Tailored, hosted and managed Amazon Connect Contact Centers.
Your Softphone-as-a-Service
Cloud hosting and management of your custom CCP.
Testing & diagnostic programs
Facilitated end-to-end network and performance testing, powered by Operata.
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Security First
Our cloud stack partners are ISO 27001 and GDPR Privacy Shield compliant -
Leading Support
Conversations not tickets. Support options across every time zone, 24 hours a day, 7 days a week. -
Great Pricing
Deep partnerships and high-volume traffic enable us to offer the best pricing options in the market.
Enablement
Customer Experience First
Cloud communications is transforming the contact centre.
Starting with the Operata Design Sprint, we work through your challenges, unpack the opportunities, ideate solutions with your team, tailor and test with real users.
Discover
Get to the ‘Why’
Analyse
Focus on the ‘How’
Prototype
Dive into the ‘What’
Build
Doing the ‘Do’
Run & Optimise
The ‘tune up’
Platform
Customer & agent experience management for Cloud Contact Centers.
Benchmark, analyse and continuously improve your CX.