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Use natural language to interact with harmonized technical, operations, and experience data to draw new correlated insights.
Quickly ask Tenor AI™ questions about your contact center that would otherwise require interaction with Operata curated dashboards.
Follow a line of questioning to drill down and "triangulate" on root causes of known and unknown CX issues.
CX Copilot
CX Copilot Features
Ask Operata anything about your contact center performance, using open-ended natural language to interact with Tenor AI™.
Tenor AI™ will automatically suggest prompts you can use to interact with Operata data and gain new insights into contact center performance.
Converse with Tenor AI™ in a GPT-style chat session so that you can refine your prompts and accelerate your data exploration.
Tenor AI™ uses an LLM approach that doesn't share your data, it securely retains your data in Operata Platform.
Alex Seng, Business Analyst, Everlight Radiology
UNLOCK YOUR CX DATA WITH TENOR AI™
Curated insights and recommended actions to improve key metrics.
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Proactively recommend best practices for Agents to improve CX on-the-fly.
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